Throughcare Program

NAAJA’s Throughcare Program started in 2009 and is proudly funded by the Department of the Prime Minister and Cabinet.NAAJA’s Throughcare Program started in 2009 and is proudly funded by the Department of the Prime Minister and Cabinet.We aim to reduce repeat offending by addressing the ‘throughcare’ needs of adult prisoners and youth detainees. Throughcare is defined as the coordinated provision of support to a person, beginning when they first go into prison and continuing until they are living a safe, fulfilling and trouble free life back out in the community. The Program has two prison-based Throughcare Support Workers who help clients with parole; and six Palmerston-based Intensive Case Managers who help clients get ready to leave prison and support them once they are released.

Prison-based Throughcare

We have two Prison-based Throughcare Support Workers based at the Darwin Correctional Centre (DCC). They help people at the DCC, as well as children and young people at the Don Dale Youth Detention Centre (Don Dale).

The job of the Prison-based Throughcare Support Workers includes:

  • talking to people in prison and youth detention, their families and communities about parole;
  • helping people in prison and youth detention get parole by encouraging them to think about why they got into trouble;
  • helping people in prison and youth detention to do programs that could help them stay out of trouble in the future;
  • helping people in prison and you detention to make good plans about what they will do when they get out of prison; and,
  • helping people when they get out of prison to do what their plan says and finish off their parole orders without getting back into trouble.

Intensive Case Management

We also have five Intensive Case Managers based in our Palmerston Office who help Aboriginal and Torres Strait Islander people in prison and youth detention get ready to be released, and support them once they are back in the community. Two of our Intensive Case Managers work specifically with people who are in prison because of domestic and family violence.

We provide strength-based case management and referral services to help people access the support and services they need to help them stay out of prison. For example, we can help them with:

  • Ongoing rehabilitation,
  • Accommodation,
  • Employment,
  • Education and training,
  • Health,
  • Life and problem solving skills, and,
  • Reconnection to family and community.

We start working with people in prison and in youth detention six months before their release dates and can keep working with them for as long as we need to once they are back in the community.


Our Program is voluntary and we work with people who are ready to make positive changes in their lives. We also work with people who have high needs, including:

  • Homelessness or marginal accommodation,
  • No income, disengagement from Centrelink, or unstable income,
  • Literacy and numeracy issues, and/or English as second, third or fourth language,
  • Problematic family relationships. Involvement with welfare agencies, history of family violence, cultural/payback issues,
  • Lack of community supports,
  • Substance misuse issues, and
  • Health, including mental health issues, and/or physical disabilities.

Intensive Case Managers work with 15 people at any one time. Capping case loads at this number means we are able to provide each client with high quality case management support to help them achieve their goals.

We accept referrals from people in prison and youth detention themselves, as well as from members of their family. We also accept referrals from the wider NAAJA Team, the Darwin Correctional Centre, the Don Dale Youth Detention Centre, NT Community Corrections, lawyers and other service providers.

We work in the greater Darwin region but also travel to the Katherine and Wadeye regions regularly and can help people from other remote parts of the Top End.You can listen here to a story from the ABC ‘Law Report’ program in 2011 about the work we do, and the challenges our clients face.

The NAAJA Throughcare Program was also featured on the ABC’s 7.30 Report in July 2012.The success of NAAJA’s Throughcare Program was recognised when it won an Australian Crime Violence and Prevention Award from the Australian Institute of Criminology in 2012. More on NAAJA Throughcare here.

Kungas Program

The Kungas program delivers pre and post release through care services to female prisoners incustody at the Alice Springs Correctional Centre, in order to reduce recidivism rates,  support women to transition back into the community, and increase safety of women and children.